Octa Learning respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. Effective July 24, 2026.
1. Information we collect
- Order & contact details: name, email, phone, billing and shipping addresses.
- Payment information: processed securely by our payment processor (Stripe). We do not store full card numbers on our servers.
- Usage data: pages viewed, device and browser information, and similar analytics collected via cookies and similar technologies.
2. How we use your information
- To process, fulfil, and deliver your orders.
- To provide customer support and respond to your requests.
- To detect and prevent fraud and secure our services.
- To send transactional emails and, with your consent, marketing.
- To comply with legal obligations.
3. Sharing your information
We share personal information only as needed with service providers that help us operate — including our payment processor, shipping carriers, and analytics providers — and when required by law. We do not sell your personal information.
4. Cookies
We use essential cookies to run the site (for example, your cart) and, where permitted, optional cookies for analytics and marketing. You can control cookies through your browser settings.
5. Data retention
We keep personal information for as long as needed to fulfil the purposes described here, including legal, accounting, and reporting requirements.
6. Your rights
Depending on where you live, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at info@octalearning.store.
7. Security
We use industry-standard technical and organizational measures, including encryption in transit, to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
8. Children
Our services are not directed to children under 16, and we do not knowingly collect their personal information.
9. Contact
For privacy questions or requests, contact Octa Learning LLC at info@octalearning.store, or by mail at 212 North 2nd Street, STE 100, Richmond, KY 40475, United States.